Privacy Policy

Last Updated: [Insert Date]

At Bike Core Comp (“we,” “us,” or “our”), operating through peakbikegear.com, we are committed to protecting the privacy of performance-driven cyclists worldwide who trust us for their premium cycling components. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our global transaction solutions and premium cycling products, we collect:

• Personal Identification: Name, email, shipping/billing addresses, phone number
• Payment Information: Credit/debit card details (processed securely via PCI-compliant gateways), PayPal account information
• Transaction Data: Purchase history, product preferences (e.g., road wheels vs. MTB shoes), order values
• Technical Data: IP address, browser type, device information, cookies (see Section 6)
• Communication Records: Customer service inquiries, payment troubleshooting correspondence

2. How We Use Your Information

We employ your data with the same precision engineering as our cycling components:

• Process transactions and ship orders from our Spokane warehouse
• Provide global currency conversion and payment processing
• Prevent fraud through AVS checks and 3D Secure authentication
• Respond to component-specific inquiries from our rider-first support team
• Improve our product offerings (e.g., analyzing demand for carbon clincher wheels vs. alloy)
• Send service-related communications (order confirmations, shipping updates)

3. Data Sharing & Disclosure

We only share data essential for delivering premium cycling solutions:

• Payment Processors: Visa, MasterCard, JCB, PayPal for transaction completion
• Shipping Providers: Necessary delivery information for international orders
• Legal Compliance: When required by law or to protect our business interests
• Service Providers: Companies assisting with website operations (bound by confidentiality)

We never sell rider data to third-party marketers.

4. Data Storage & Security

We implement industry-leading protection for your cycling transaction data:

• 256-bit encryption for all transmitted data
• Tokenization replaces card numbers with secure tokens
• 2048-bit SSL certificates across our website
• PCI-DSS compliant payment processing
• Regular security audits of our systems

Data is stored on secure servers with access limited to authorized personnel.

5. Your Rights

As a global rider, you have the right to:

• Access, correct, or delete your personal data
• Object to specific data processing
• Request export of your purchase history
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact our support team at [email protected].

6. Cookies & Tracking Technologies

We use cookies to enhance your experience with our high-performance components:

• Essential Cookies: Enable checkout functionality and payment processing
• Performance Cookies: Analyze how riders navigate between components (e.g., from derailleurs to cranksets)
• Marketing Cookies: Show relevant product promotions (adjustable in settings)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve cyclists globally (excluding certain Asian and remote regions), data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Policy Updates

We may update this policy as our component offerings and services evolve. Significant changes will be communicated to riders via email or website notice.

“Just as we precision-engineer our payment solutions for serious cyclists, we apply the same rigor to protecting your data.” – Bike Core Comp Team